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We offer a 7 day, 100% money back guarantee of satisfaction, less all SHI expenses. All of our items are free of known defects, except as listed in the item copy. Please contact us promptly for any returns. Refunds will be issued only after the SAME item is returned in the SAME condition it was sent. 7 DAYS AFTER BUYER RECEIVES ITEM(S), THE SALE WILL BE FINAL. Additionally, we cannot ship ivory carvings outside of the United States.
All items are subject to prior sale and we may cancel an order at our discretion in the event that an item is no longer available.
We make every effort to safely pack items according to industry guidelines. In the rare event of breakage during transport, all insurance claims will be handled by the buyer. We will not be liable for items lost or damaged during shipment or for uninsured items. We recommend that all items are insured for full value.
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